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Gnext Chat SaaS Banner
SaaS CRM Platform

Gnext Chat — WhatsApp CRM

Engage leads, execute broadcast campaigns, and automate customer support at scale. Gnext Chat is a professional SaaS-based WhatsApp Marketing CRM built directly on the official WhatsApp Business API. Manage all inquiries in a single unified inbox, run personalized campaigns, and deploy AI chatbots to close deals faster.

Visit Gnext Chat SaaS Request Demo
Official Cloud API Meta Business Certified

What is Gnext Chat?

Gnext Chat is a cloud-based WhatsApp Business API CRM platform engineered to help businesses manage volume chat communications. Built on scalable SaaS infrastructure, it bypasses the limits of personal WhatsApp accounts, enabling your business to send bulk marketing templates without blocks, assign conversations to multiple customer service representatives, and integrate AI bots to resolve inquiries 24/7.

Core SaaS Features

Shared Multi-Agent Inbox

Log multiple agents into a single phone number, route chats, assign tickets, and collaborate with private internal notes.

Broadcasting & Campaigns

Import contacts and send bulk marketing templates with custom variables, images, and interactive quick-reply buttons.

AI Chatbot Integrations

Train and deploy intelligent AI bots to qualify leads, answer FAQs, and route complex inquiries to live human support.

API & Webhook Connectors

Instantly sync database leads and shopping carts with Shopify, WooCommerce, custom CRM tools, n8n, and Zapier.

Why Upgrade to Gnext Chat API?

Feature & Capability
Personal / Business App
Gnext Chat Cloud API
Team Seats & Logins
Max 4 web connections
Unlimited Multi-Agent seats
Bulk Broadcasting
Risk of immediate account ban
Meta-approved bulk templates
AI Chatbot Automation
Standard auto-replies only
Fully integrated ChatGPT models
Third-Party Integrations
None
Zapier, n8n, Webhooks & APIs
Interactive Buttons in Chat
None
Quick Reply & Call-To-Action buttons

How it Works: Setup Process

1
Account Creation & Meta Link

Register on GnextChat.com and complete the Meta Business verification wizard to authorize the API connection.

2
Number Activation

Register and activate your business phone number on the official Meta WhatsApp Cloud API portal.

3
Dashboard & Seat Configuration

Create support agent seats, set routing rules, tag client categories, and import initial customer contact databases.

4
AI Training & Connectors

Configure automated welcome greetings, set up webhook triggers for eCommerce stores, and train the AI bot with custom FAQ datasheets.

5
Launch & Campaign Automation

Upload message templates, schedule broadcast campaigns, trigger automated cart recovery messages, and monitor conversation metrics in real time.

SaaS Plan & Pricing Tiers

Starter SaaS

$29 / mo
Ideal for Startups & Small Teams
  • 1 Active WhatsApp Number
  • 1,000 Monthly Active Contacts
  • Unlimited Broadcast Messages
  • Shared Inbox for 3 Agents
Get Started
Most Popular

Growth CRM

$59 / mo
Ideal for Scaling Sales & Stores
  • 2 Active WhatsApp Numbers
  • 5,000 Monthly Active Contacts
  • Shared Inbox for 10 Agents
  • Advanced AI Bot Integrations
  • Webhook & Custom API Access
Get Started

Enterprise Scale

$129 / mo
Ideal for Large Enterprises
  • Unlimited Active Numbers
  • 15,000+ Active Contacts
  • Custom Agent Seat Licenses
  • Dedicated AI Server Allocations
  • Priority SLA & Support Manager
Get Started

Frequently Asked Questions (FAQs)

What is the difference between standard WhatsApp Business and official WhatsApp API?
The standard WhatsApp Business mobile app restricts connections to 4 web sessions and blocks automated bulk broadcast messaging. Gnext Chat uses the official Meta Cloud API, enabling unlimited simultaneous agent logins, meta-approved broadcasts without account blocks, and custom web integration webhooks.
Are Meta conversation fees included in the subscription pricing?
No. Your subscription covers platform dashboard features, AI capabilities, and integrations. WhatsApp template conversation charges are billed directly by Meta through your Meta Business Manager account.
Can we migrate our existing WhatsApp Business number to Gnext Chat?
Yes. You can activate your existing phone number on the API. Note that the number must be deleted from your mobile WhatsApp application first, as a number cannot run on both the standard mobile app and the Cloud API simultaneously.

Contact

Get Started

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contact@csssofttech.com

Support email

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+91 (986) 050 9908

Call 24/7

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